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Change Communication 5.3 – 23 Change Communication Activities

I have listed 23 different communication activities that you can use to support your change program. But the problem is that you can’t use all of them. There are 2 reasons for this.

1. If your budget and time are infinite, you can repeat all your messages in all the different ways. Unfortunately, that is not the case.

2. People do not move through the different stages of change all at the same time. You will have different people in different stages with different communication needs.

Knowing what kind of communication activity to use when and in which way is the ultimate “secret sauce”​ to leveraging communication strategies to enable change.

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Change Communication 5.2 – Change Message

In reality, commercial advertisements are actually nothing more than intense change communication campaigns to promote desired consumer behaviours.

In fact, consumer brands are notoriously well-known for creating highly successful and memorable change messages and slogans.

So what can you learn from the advertising world to create a solid change message for your company’s change program?

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Change Communication 5.1 – Strategic Choices

It is completely possible to spend a considerable amount of money and efforts organising carefully-crafted change communication activities, only to see that it did not quite help you achieve your change results.

While it is true that communication is the Great Enabler of Change,  communication’s success in change is not about big bang launches or mass communication activities or nice coporate events. Its about organising the right communication activities for the right stakeholders at the right time to give that right tilt for change to happen. 

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Change 3.2

When is Change Easier?

When you call in the change cavalry. When your leadership is standing there talking about vision and change. When your managers turn into change generals on the ground. When you manage the naysayers, fence-sitters and advocates swiftly. When your change communication touches hearts and minds. When you have a change program that is fun, exciting and engaging. When you have made the reason to change personal and have that connected with the organisation’s culture. When you thank the people for changing and you measure the change in change. That’s when change becomes easier.

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People 3.1 – Management

From the foreign headquarters across the seas to your company’s management board to the heads of departments to the senior managers to the staff and the interns, deputies, agencies, vendors and consultancies – you are constantly dealing with people every step of the way in a change project. Clearly you can’t win in a change project only by using a PMO. You need to understand people deeply, respect them and their roles and know how to engage with them constructively.

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Line Managers 6.7

How Do You Support Your Line Managers After the Kick-off?

Making a change communication tool kit for your managers is good. Organising a kick off event to enable them is also great. But managers are extremely busy people. If you do not support them properly after the kick off, they will not be able to drive change into their teams. And here are few tips on how to do that.

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Line Managers 6.4

What is the “Change Communication Toolkit” for Line Managers?

The danger of line managers saying thank-you and then storing away your change communication toolkit forever into their cupboards is very real. Not unless if you make sure that the toolkit is practical, useful and interesting. And here’s how…